About Lyft Line ridesharing

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About Lyft Line ridesharing

Table of contents:

Lyft Line takes ridesharing connects you with other passengers along your route. When you share a ride, you pay a discounted price.

How Lyft Line is different

Lyft Line is unlike a regular ride. It's only to be used:

  • To go from Point A to Point B. No errands, stops, or changes to pickup or drop-off locations.
  • As a party of 1 or 2. Bigger groups should request an original Lyft or Lyft Plus ride.
  • When you're ready to go. Since there may be other passengers depending on you, drivers will not wait more than a minute at your pickup location.

Sharing your ride

Our mission began with a goal to fill the empty seats in cars with passengers going in the same direction. Chaining brings us one step closer to achieving that goal by pairing multiple parties together in one ride. It's extremely important that you stick with just one or two riders and accurately choose the number of people in the app. If you do not follow this protocol, the driver will be prompted to cancel your ride upon arrival.

Lyft Line chaining

Line chaining allows us to use the open seats in the car to their full advantage. As a passenger, you may be paired with one, two, or even three separate passengers along your route. The pickup and drop-off order can vary with every ride. Sometimes, you'll be the first passenger dropped off, and other times, you'll be the last. It's all based on the most efficient route chosen by our system. The driver should always follow the instructions in the app, and we ask that you be respectful of that.

Conduct in a Line ride

Because there's the high probability of sharing a Lyft Line with another party or two, we ask that you be considerate toward other passengers. This includes leaving any pets at home (excluding service animals) and not taking up too much space with luggage or baggage. We want the experience to be fun, pleasant, and safe for everyone, so be mindful of your language and conduct. We also suggest that if you're traveling with a small child in a carseat or have a large group that you request an original Lyft or Lyft Plus.

Can passengers rate each other?

At this time, passengers can only rate the driver and not the other passengers in the ride. If you experience any problems or have additional feedback about the ride or passengers, tap 'Contact Support' below. We'll make sure it's taken care of.

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