Line Commuter Benefits

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Line Commuter Benefits

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Lyft has partnered with WageWorks®, Zenefits, Benefit Resource, Commuter Benefit Solutions, Gusto, EBPA, Navia, and Ameriflex to help make your commute easier. When you take Line rides, you can save up to 37% by using pre-tax dollars to pay for your commute.

What are commuter benefits?

Commuter benefits are employer-provided benefit programs that allow employees to use pre-tax dollars toward their monthly commuting expenses for transit, vanpooling, bicycling, and work-related parking costs.

What’s the benefit of using commuter benefits on Lyft Line rides?

When you pay for Line rides using your commuter benefits prepaid card, you can save up to 37% using pre-tax dollars on your door-to-door rides. Your amount of savings will depend on your tax bracket. Check with your benefits provider for your exact savings!

Who can use commuter benefits on Lyft Line rides?

Riders are eligible to use pre-tax dollars on Line rides if their employer provides commuter benefits through eligible providers (see list below) and if the rides are taken within the Lyft Line coverage areas.

How do I add my commuter benefits prepaid card?

  • Open the Lyft app
  • Tap your picture in the top-left corner
  • Tap the ‘Payment’ tab
  • Tap ‘Add credit card’
  • Enter your commuter benefits prepaid card info. That's it!

How do I request a ride with commuter benefits?

  • Open the Lyft app
  • Tap on the Line mode
  • Set your pickup and destination
  • Make sure your commuter benefits prepaid card is selected as the method of payment. You won’t be able to change this after the ride is requested.
  • Request a Line ride

What type of car will I get if I use my commuter benefits?

When you request a Line using your commuter benefits prepaid card, you will ride in a car with at least six passenger seats.

Can I elect to have my commuter benefits provider pay Lyft directly, instead of adding a prepaid card?

Not at the time. Some providers don’t offer that capability, but we hope to support that feature with providers in the future.

Are there particular times of day when I have to use my commuter benefits prepaid card?

No. Your commuter benefits prepaid card is meant to be used for rides to and from work, but since people may need to get to work at different times, there are no hour restrictions.

Can I bring other passengers with me?

Yes, you can bring one other person if you request a Line ride for two people. Please note that just like any other Line ride, an additional fee applies for an additional rider.

Will my ETA be the same when I use a commuter card vs. a personal card?

Since there are fewer cars with six seats or more on the road, your ETA may be longer than usual when you request a Line using your commuter benefits prepaid card. We recommend requesting your commuter benefits Line ride a few minutes early.

I don’t currently have a commuter benefits prepaid card. How do I get one?

Please contact the HR representative at your company or refer to your benefit provider’s website for instructions on how to order your card.

How do I add money to my commuter benefits card?

For detailed information on changing your election, please contact the HR representative at your company or refer to your benefit provider’s website. Once the card is funded, you can start using it on the Lyft app.

Can I apply promos when using my commuter benefits prepaid card?

Yes. If you have a promo from Lyft and meet the criteria for it, you can apply the promo when using your commuter benefits prepaid card.

How much can I spend on my commuter benefits prepaid card?

You can use up to $260 pre-tax dollars on Line rides each month. In order to change the maximum amount or check the balance remaining on it, please visit your benefits provider’s website.

I received an offer from Lyft for a flat fare pass or ride pass. Can I purchase that using my commuter benefits prepaid card?

No. At this time, you can only use your commuter benefits prepaid card for Line rides and can’t purchase a flat fare pass or ride pass using this payment method. If you want to purchase a pass, you can switch your default payment method and then buy the pass. You can change your default payment method at any time from the ‘Payment’ tab in the Lyft app.


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